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FAQ

Have questions? That's more than normal. Here we provide you with the most frequent asked questions and their answer to help you on the way. Your answer not there? Write us...

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FAQ

1. How can I buy tickets?
- Just select the event you are interested in and fill the purchase form online.

2. Can I get seats together?
- We always try allocate all tickets from the same order seating together but the guarantee that we give is for pairs of seats next to each other.

3. What are the prices including?
- All our prices are including the cost of the ticket, delivery, service and the VAT.

4. What is CVV inside the payment step?
- These are 3 digits at the back of the credit card.

5. What is Credit Card Issuing Bank inside the payment step?
- It is the name of the bank, which issued the credit card.

6. Is there any different price for children?
- Our site has no price concession.

7. What are the payment options I have?
- We offer a credit card payment option on our site, either with Visa or Mastercard.

8. The date or venue or time of the event has changed and due so I cant longer make it. Can I get refund?
- As these changes are completely out of our control, we are unnable to offer any refund.

9. How can I inform the hotel (or apartment) I will be using during the event?
- You just have to use the shipping address area of your purchase order to inform it.

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